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Salient Enhancements in Oracle NetSuite’s SuiteSuccess Cloud Solutions


 

Salient Enhancements in Oracle NetSuite’s SuiteSuccess Cloud Solutions

By Inah M. Bejec, Functional Consultant

 

Recently Oracle NetSuite announced 14 new editions of its SuiteSuccess industry cloud solutions and 20 enhancements for its core application technology. These announcements were focused on helping customers deal with barriers to growth in a disruptive and ever changing digital economy.

This document summarizes the combined enhancements to the SuiteSuceess Software Emerging Market (NA) and Mid-Market (NA) Edition between July 2018 and Aug 2018. The enhancements include Core Modules, PSG bundles, SuiteSolutions designed to provide the features and functionality described in the leading practices and aid in the migration of data.

For more details of enhancements for other SuiteSucess Verticals, reach out to Upaya at support@upayasolution.com or call us at 408-899-4577. We're ready to help!

 

 

 

Saved Search & Reports

Enhancement Details

Updated:

Spend by Vendor Search

Spend by Vendor - Graph

1. Criteria updated to Status is any of Bill:Open, Bill:Paid In Full, Purchase Order:Pending Bill, Purchase Order:Pending Billing/Partially Received

2. Removed - Bill:Pending approval

3. Results Amount (Sum) now uses absolute value

Spend by Department Search Updated

Spend by Department - Graph Search Updated

1. Criteria updated to Status is any of Bill:Open, Bill:Paid In Full, Purchase Order:Pending Bill, Purchase Order:Pending Billing/Partially Received

2. Removed - Bill:Pending approval

Spend by Class Graph - Search Updated

1. Main Line is now set to “False” for line level Class information

2. Criteria updated to Status is any of Bill:Open, Bill:Paid In Full, Purchase Order:Pending Bill,

Purchase Order:Pending Billing/Partially Received

3. Removed - Bill:Pending approval

Updated:

A/R Aging & A/R Aging - Graph Searches

A/P Aging & A/P Aging - Graph Searches

Updated graph results and criteria to match NetSuite standard A/R Aging report and A/P Aging report,standardized aging buckets to match standard report. Report now includes all transactions impacting Accounts Receivable and Accounts Payable

Terminated Employees Search Added

Added Terminated Employees saved search for KPI scorecard calculation

Employee Churn Saved Search Updated

Criteria now includes OR statement for hire date in order to include terminations and hires

Lost Customers Saved Search Updated

1. Criteria now includes system notes filter for Lost Customers

2. Available Filters now includes system notes : date filter

Open Purchase Orders Saved Search Updated

1. Results updated from Date (Group) and ID (Count) to include Date, Location, Document Number, Name, Memo & Amount

2. Added Location as an Available Filter

Customer Returns by Value Search Updated

1. Criteria updated to exclude Status = Return Authorization: Pending Approval, Cancelled, Closed

2. Results updated to remove Quantity sum and Item Grouping (required for KPI)

Updated:

Total Purchase Orders Search

VPI - Number of Orders Search

1. Criteria updated to exclude Status= Purchase Order: Rejected by Supervisor, Pending Supervisor Approval

2. Status = Approved criteria removed

Value of Late Purchase Orders Search Updated

1. ID updated to customsearch_atlas_value_late_po_kpi

2. Available Filters updated to Due Date/Receive B

3. Criteria updated to is any of Purchase Order:Pending Receipt, Purchase Order:Pending Billing/Partially Received, Purchase Order:Partially Received

Sales Activity -Events Search Updated

Criteria updated to include Status = Completed, Confirmed

Updated:

Sales Activity –Phone Calls Search

Sales Activity –Tasks Search

Criteria added to include Is Private = False

Vendor Late Purchase Orders Search Updated

1. Output type changed from “Graph” to “Report”

2. Criteria updated to include Status is any of Purchase Order:Pending Receipt, Purchase Order:Partially Received, Purchase Order:Pending Bill, Purchase Order:Pending Billing/Partially Received

Vendor Late Purchase Orders (Vendor Record) Search Updated

Criteria updated to include Status is any of Purchase Order:Pending Receipt, Purchase Order:Partially Received, Purchase Order:Pending Billing/Partially Received

Tax, Amortization, Interest & Depr'n expense Search Updated

Criteria updated to include Account is any of Depreciation Expense, Interest Income, Taxes & Licenses-Other, Taxes & Licenses-Other : Business, Provision for Taxes, Taxes & Licenses-Other : Property, Taxes & Licenses-Other : Vehicle Registration, Interest Expense, Amortization Expense

Total Expenses (excl Tax, Amortization & Depr'n expense) Search Updated

Criteria updated to include Account is none of Depreciation Expense, Interest Expense, Taxes & Licenses-Other, Taxes & Licenses-Other : Business, Taxes & Licenses-Other : Property, Taxes & Licenses-Other : Vehicle Registration, Interest Income, Provision for Taxes

Pipeline from New Opps Search Updated

1. Criteria updated to remove “Actual Close” since date should not be present in criteria on KPI

2. ID updated to customsearch_atlas_pl_from_new_opp_kpi

3. Available Filters updated to “Date” instead of “Expected Close Date”in order to report on the actual opportunities that were acquired in a given period.

Accounts Payable Cash Outgoing Search Updated

1. Date removed from Available Filters

2. Criteria updated to remove Status = Pending Approval

3. Criteria & Result formulas updated to include Bill Credits, which were previously excluded

4. Sort By updated to Name

Accounts Receivable Cash Incoming Search Updated

1. Date removed from Available Filters

2. Sort By updated to Name

3. Criteria & Results formulas updated to include Customer Credit Memos, which were previously excluded.

Sales Activity -# of Phone Calls Removed

Search deprecated as it was determined to be a duplicate of Sales Activity –Phone Calls

Value of Customer Returns

Number of Customer Returns

Criteria updated to Status is none of Return Authorization:Cancelled, Return Authorization:Pending Approval

Hired Employees Search Added

Added Hired Employees saved search for KPI scorecard calculation (see: Employees ScorecardUpdated)

‘Late or Unreceived Orders by Vendor’ Search Added

Added as custom search to Vendor and A/P center tabs

 

 

Dashboards including KPIs and Center Tabs

Enhancement Details

‘Employee’ KPI Scorecard Updated

1. Employee Churn now calculated as (New Hires) –(Terminated Employees)

2. Old “New Hires” search replaced with Hired Employees search on KPIas the searches were designed as reports and not originally intended for use as a KPI.

‘Covenants’ KPI Scorecard Updated

1. “Today” and “This Week” date range removed for Financial Scorecards

2. Return on Equity converted to Percent to match Standard Financial Ratios scorecard

3. Return on Assets converted to Percent to match standard Financial Ratios scorecard

4. Value (EBITA* 5)metric deprecated/removed due to date range incompatibility

5. Headline adjusted to This Month due to removing Today & This Week ranges

6. Equity Transactions: Formula updated to: {CUSTOM6}+{PROFIT} where Custom6 = Equity Transaction Saved Search

‘Sales & Operations’ KPI Scorecard Updated

Opportunities Won replaced with Opportunities Won standard KPI

Inventory Scorecard’ KPI Scorecard Removed

The ‘Inventory Scorecard’ KPI Scorecard determined as duplicate of ‘Inventory’ Scorecard.

‘Sales’ KPI Scorecard Updated

1. Average Deal Size formula updated to TOTALBOOKINGS/TOTALORDERS

2. Sales KPI updated to use Sales(Orders)

‘Board Metrics’ KPI Scorecard Updated

1. “Today” and “This Week” date range removed for Financial Scorecards

2. Headline adjusted to This Month due to removing Today & This Week ranges

3. Average Deal Size now correctly uses Bookings instead of Sales in calculation.

4. Net Profit as a Percent of Revenue now updated to Profit/Revenue in calculation.

5. Average Deal Size: Formula updated to {TOTALBOOKINGS}/{TOTALORDERS}

6. Net Income as a Percent of Sales: Formula updated to {PROFIT}/{REVENUE}

7. Net Profit as a Percent of Sales: Renamed "Net Profit as a % of Sale" to "Net Income as a Percent of Revenue"

8. Days Sales Outstanding: Formula left as ({DAYS})/({SALES}/{RECEIVABLES})

9. “Profit” label changed to “Net Income”

Purchasing Manager DashboardUpdated

1. Note: This change will need to be replicated for each edition specific Purchasing Manager dashboard.

2. Inventory Scorecard KPI Scorecard removed from Purchasing Manager dashboard “Receiving” tab.

3. Inventory KPI Scorecard added to Purchasing Manager dashboard “Receiving” tab.

‘Customer Activity’ KPI Scorecard Updated

1. Net Customers: updated formula to be {NEWCUSTOMERS} - {CUSTOM2}, where CUSTOM2 = Lost Customers Saved Search

2. New Customers: updated to use standard KPI. Customers Acquired Saved Search removed as Custom KPI 1.

3. New KPI added called “Total Customers”, using the Total Customers Count Saved Search

4. Sales KPI replaced with Sales(Orders) KPI

‘Sales & Operations’ KPI Scorecard Updated

1. Sales/HC updated label to Sales/Sales Rep

2. Sales/Sales Rep formula updated to {TotalBookings}/{QuotaReps}

3. Sales KPI replaced with Sales(Orders) KPI

4. “Opps Won - Last Month” Custom KPI replaced with Opportunities Won standard KPI

Customer Service’ KPI Scorecard Updated

1. Sales Activity - # of Phone Calls saved search replaced with Sales Activity - Phone Calls

2. Custom KPI “Cases” determined to be a duplicate of standard KPI “Open Cases”. Removed Cases KPI

‘Expenses’ KPI Scorecard Updated

1. “Today” and “This Week” date range removed for Financial Scorecards

2. Expenses (excluding Tax, Dep’n & Amort) updated to “Operating Expenses (excluding Tax, Dep’n & Amort)”o\

3. Added saved search -Tax, Amortization, Interest & Depr'n Expense

‘Financials’ KPI ScorecardUpdated

1. “Today” and “This Week” date range removed for Financial Scorecards

2. Gross Profit%: formula updated to ({REVENUE} - {COGS})/{REVENUE}

3. Net Income as a % of Sales: formula updated to {PROFIT}/{REVENUE}, updated name of KPI to be Net Income as a % of Revenue

‘Executive Financials’ KPI Scorecard Updated

1. “Today” and “This Week” date range removed for Financial Scorecards

2. Gross Profit formula updated to {REVENUE}-{COGS}

3. Net Income % formula updated to {PROFIT}/{REVENUE}

4. Net Income % label updated to “Income as a %of Revenue”

‘Financials Overview’ KPI Scorecard

Updated

1. “Today” and “This Week” date range removed for Financial Scorecards

2. Gross Margin: renamed the KPI to “Gross Profit”

3. Gross Margin %: renamed the KPI to “Gross Profit %”

4. Net Income: removed the profit formula, updated to the standard KPI “Profit”

5. Net Income as a % of Sales: updated the formula from {PROFIT}/{SALES} to be {PROFIT}/{REVENUE}. Renamed to “Net Income as a % of Revenue”

6. Cost of Sales: renamed to “Cost of Goods Sold”

‘Quote & Sales’ KPI Scorecard Updated

1. Sales: updated to use the standard KPI Sales (Orders)

2. Sales Per Activity: updated the formula from using Sales to be

{BOOKINGS}/({CUSTOM}+{CUSTOM2}+{CUSTOM3}), where BOOKINGS is the formula for Sales(Orders), CUSTOM = Sales Activity - Events saved search, CUSTOM2 = Sales Activity - Phone Calls saved search, and CUSTOM3 = Sales Activity - Tasks saved search

3. Total Activities: updated the saved searches for CUSTOM2 and CUSTOM3, which are Sales Activity - Phone Calls and Sales Activity - Tasks

Controller Dashboard Updated

Vendor List view set to default = “Balances Overview” per Demo feedback

‘Sales Audit’ KPI Scorecard Updated

1. Employee Discount $ KPI deprecated

2. Employee Discount Transactions KPI deprecated

‘Vendor Performance’ KPI Scorecard Updated

VPI - Number of Orders replaced with “Total Purchase Orders” saved search on Custom KPI as the original search was designed as reports and not originally intended for use as a KPI.

‘Customer’ KPI Scorecard Updated

1. New KPI added. Total Customers - uses Total Customers Count saved search

2. Total Customers Count: Criteria updated to Inactive = False & Status = Customer - Closed Won

3. New Customers updated to use Standard KPI. New Customers Saved Search removed.

4. Average Deal Size formula updated to {TOTALBOOKINGS}/{

TOTALORDERS}

5. Customer Returns by Value saved search - Criteria updated to Status != Cancelled, Pending Approval, Closed

6. Sales KPI replaced with Sales(Orders) KPI

Key Performance Indicators Updated

1. Dashboards: SW EM – A/P Analyst, SW EM – Accountant, SW EM – CFO, SW EM – Controller

o Removed: Average Days to Pay, Average Days to Receive, Late or Unreceived Orders by Vendor, Open AP by Vendor as the searches did not function as a comparison, formulas require refactoring.

o Added (where applicable): New Vendors, Open Purchase Orders, Bank Balance, Credit Card Balance

2. Dashboards: SW EM – A/R Analyst, SW EM – Accountant, SW EM – CFO, SW EM – Controller, SW EM – Revenue Manager, SW EM – Billing Manager

o Removed: Average Days to Receive as the search did not function as a comparison, formulas require refactoring.

 

Subtabs/Sublists

Enhancement Details

Customer360 Subtab & Sublist Updated

1. Removed duplicate “Open Sales Orders” search & Sublist entry

 

Lists/Fields, Forms & Custom Records

Enhancement Details

Support Form Template for Online Case Forms Added

 Lead Form for Online Customer Forms Added

 Customer Form Updated

Customer360 Tab is now next to Financial on the form layout

Vendor Form Updated

Vendor360 Tab is now next to Financial on the form layout

Item Image Field Updated

Field should now be unlocked. This field should be delivered to customers unlocked

 

If you want to know more about how these enhancements in SuiteSuccess can impact your business, reach out to us at Upaya - The Solution Inc, for more information.

 

W: http://www.upayasolution.com

P: 408-899-4577

E: support@upayasolution.com

 

Till Next Time,

Upaya’s Team


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