Upaya Software Support Services

NetSuite Services:

"On time and in Budget is our mantra"

We offer on-demand consulting services for a host of on-demand software with deep expertise in NetSuite, Adaptive Planning and Salesforce.

Whether you need implementation services, support, training, or a custom development project, Upaya can help. Upaya's consultants are experienced professionals with extensive training, project planning expertise, and proven success working with a wide variety of customers.

Our services includes:

Salesforce Services:

24/7 NetSuite, Adaptive Planning and Salesforce Monthly Support

Setting us apart in this Industry is our Monthly Support Program. We take great pride in our Immediate Response Time which this lays a solid foundation for Success of our Customers. 24/7 Monthly Support is unique only to Upaya. NetSuite/Salesforce - your way. Use NetSuite/Salesforce support services the way your company needs, not by work-arounds. Upaya's monthly support delivers high level of technical expertise.

Support Coverage/Location:

  • Toronto, Canada
  • 5 am - 3 pm PST
  • San Jose, USA
  • 9 am - 7 pm PST
  • Hillsboro, Oregon
  • 9 am - 6 pm PST
  • Manila, Philippines
  • 5 pm - 5 am PST
  • Delhi, India
  • 10 pm - 5 am PST

    Technology Strategy

    If you are currently evaluating a business application as a part of your technology strategy, Upaya can study the business processes within your organization and make recommendations for the most appropriate solution based on those unique requirements.

    Systems Implementation

    Based on our experience with prior implementations across various vertical industries, our processes are designed to get the project completed on time and within the budget discussed. Here are the key steps in our process:

    Systems Integration

    If you have disparate applications running various business functions and require them to collaborate with each other and facilitate communication between them, we can provide technical expertise in integrating these applications.
    Our integration experience includes Accounting and back office ERP, E-commerce, CRM, Project Management, MRP SaaS applications. Here are the key steps in our process:

    Data Services

    The software is only as good as the data entered. We help companies migrate complex data from various applications and verify the integrity of the data. Our customers have migrated data from Quickbooks, Peachtree, MS Dynamics, Deltek, etc. Our data oriented services aim at improving the quality of the data and fostering improvement in business intelligence and reporting. Here are some of the key areas:

    Website & Webstore

    What makes you shine? Reflect your business in its best light with a website that tells your story clearly and effectively. We have the knowledge and the experience to meet your online goals. Here are some of the key steps in our process:

    Email Capture Plugin

    Use the Email Capture Plug-in to define NetSuite behavior based on the properties and contents of an email message. When NetSuite receives an email sent to an email address associated with an implementation of the plug-in, NetSuite executes the business logic defined in the implementation. For example, you can use SuiteScript and an implementation of the Email Capture Plug-in to process invoices, automate task creation and assignment, or automate escalations through email and even authenticate email.

    Learn more Email Capture Plugin