The year 2020 has definitely been something different. We are halfway through a year that felt like a rollercoaster ride, making it hard to keep up with system upgrades and maintenance. We want to make sure that we make our client’s life easier so, let us help you by providing a quick read of the main features and changes of NetSuite’s latest 2020.2 release.
NetSuite 2020.2 release is the second major platform release of the year which aims to deliver great insights and capabilities to help your business navigate through the challenges this year has. Oracle with its new release wants to create efficiencies and visibilities to your financial operations, improves business employee engagement and introduce supply chain management innovations. These improvements offer company’s everything to help them position themselves to success. So, let’s have a look on few features that are being updated in the new version of NetSuite 2020.2.
Newly Added Features
Deprecation of Google OpenID SSO and NetSuite InboundSSO Features:
As of 2020.2, Google OpenID SSO is deprecated and you cannot use it anymore.OpenID Connect (OIDC) SSO and SAML SSO provide alternatives for inbound SSO access to NetSuite UI and Commerce websites. Before the NetSuite proprietary Inbound SSO feature becomes deprecated, you can disable the feature for testing purposes. You can disable and re-enable the feature at any time. To temporarily disable the Inbound SSO feature, go to Setup > Company > Setup Tasks >Enable Features. On the SuiteCloud subtab, check the Disable Inbound Single Sign-on box. The SOAP web services ssoLogin operation is part of the proprietary Inbound SSO feature. To avoid issues after this feature is deprecated, you must update your integrations that use the ssoLogin operation to use Token-based Authentication (TBA).
Administrator Role Added to the List of Roles:
As of 2020.2, you can now view additional information about the Administrator role. The role is now available in the list of roles on the Manage Roles page and you can click it to see the role configuration. Since you cannot customize the Administrator role, the Customize and Edit buttons are not available. The Administrator role page shows all permissions in the system assigned with Full access level, or the highest access level available for the given permission, and it provides a quick and easy way to see all users who have the Administrator role assigned. You can also now select the Administrator role in the Role Permission Differences and compare its permissions to any other role’s permissions. For more information, see the help topic Showing Role Permission Differences.
Support for Customer-Scheduled Maintenances
As of 2020.2, NetSuite provides the ability to reschedule some of the planned maintenances performed on your NetSuite account. Over the next several releases, many maintenance types will be made available for rescheduling, starting with the Oracle Database Update maintenance in 2020.2.
When you receive a notification that your Oracle Database Update maintenance has been scheduled, you can reschedule the date and time of the maintenance if the original date and time do not work for your business needs. To reschedule your Oracle Database Update maintenance, go to Setup > Company > Planned Maintenance Schedule.
Plan to Deprecate the Full Access Role:
The Full Access role has been deprecated since NetSuite 2019.1 and is targeted to be disabled as of 2021.1. As of 2020.2, this role has been inactivated for all users. The Full Access role no longer appears in the list of roles available for users who had this role assigned.
Before your account is upgraded to 2021.1, make sure that any customizations in your account that are running under the Full Access role work under another role without causing any errors. The following changes were made to the Full Access role as of 2019.1:
■ The Full Access role was renamed to Full Access (deprecated).
■ The Full Access role cannot be assigned to new users.
■ Users who have the Full Access role assigned will see a notification about the role deprecation on the home page when they log in to NetSuite.
■ The Core Administration Permissions checkbox is available on the Role configuration page as an alternative to the Full Access role. The Core Administration Permissions can be assigned to any role as an extension to standard permission settings. With Core Administration Permissions, the role will get access to most of the functionality that was previously only available to the Full Access role.
New Accounting Preference for Advanced Revenue Management
NetSuite 2020.2 includes a new accounting preference to give you control over the generation of revenue recognition forecast plans. The accounting preference Disable Creation of Forecast Plans lets you skip forecast plan generation. When you check the Disable Creation of Forecast Plans box, NetSuite suspends creation of revenue recognition forecast plans. If you suspend forecast plan create and resume it later, generation of forecast plans will take longer than usual. The only reports affected by this accounting preference are the Revenue Recognition Forecast reports. When you disable forecast plan creation, these reports no longer include forecasted lines.
Currency Exchange Rate Types:
The Currency Exchange Rate Types feature lets you store multiple currency exchange rates for a currency pair and date. Unless you enable this feature, you can have only one exchange rate for each currency pair and date combination. This feature is available in NetSuite OneWorld only after you enable the Multiple Currencies and Intercompany Framework features. For more information, see the help topics Multiple Currencies and Intercompany Framework.
When you enable the Currency Exchange Rate Types feature, NetSuite assigns your existing exchange rates a currency exchange rate type called Default Currency Exchange Rate Type. Currency exchange rate records gain a new required field called Exchange Rate Type. NetSuite automatically sets the value of the Exchange Rate Type field to the default on all existing currency exchange rate records. You cannot disable the Currency Exchange Rate Types feature after you enable it. NetSuite permits up to three active currency exchange rate types, including the default. You can rename the default type, but you cannot make it inactive. Each currency exchange rate type must have a unique name.
New Performance Management Feature
NetSuite 2020.2 introduces a new SuitePeople HR feature called Performance Management. With this feature, you can track and review employee performance. Performance Management includes thefollowing functionalities:
■ Goal Management includes: Employee ownership of goals, Manager approval and collaboration, Performance metrics , Reporting capabilities
■ Performance includes: Performance review setup, Performance review creation, Goals integration, Review completion, Reporting and search capabilities
Multiple Direct Deposit Accounts in the Employee Center
If you pay your employees with SuitePeople U.S. Payroll, your employees can now use their Employee Center roles to set up multiple direct deposit bank accounts. Along with specifying a net account for their paychecks, employees can add up to nine secondary accounts and specify deposit amounts for these accounts. Employees can reorder accounts to indicate deposit priority.
This enhancement also includes the following changes:
■ The Edit Banking Information permission is now named Personal Banking Information. In standard Employee Center roles, the default access level of this permission is now View. To allow employees to edit or add bank accounts, you should set the access level to Full.
■ When you go to Setup > Payroll > Set Up Payroll, the Employees Can Edit Banking Information box is now named Employees Can View or Change Banking Information. To enable employees to view or edit bank accounts, you need to check this box.
■ Employees now access their banking information by clicking My Banking Information in the Home Links portlet of the Employee Center, rather than clicking Edit Profile.Submitted hours, Rejected hours, planned hours, Allocated hours, Work calendar hours.
New Department and Class Options in Employee Custom Restrictions
In NetSuite 2020.2, the Employee Custom Restrictions feature now includes two new options:
Previously, you could assign custom restrictions to the Advanced Employee Permissions defined for a role that restrict the employee-record data to which a role has access. These custom restrictions included the Location and Subsidiary options.
American Express Integration for Expense Reports
With the AMEX Corporate Card Integration SuiteApp, you can now automatically import expenses charged by employees to their corporate American Express cards. You can set up NetSuite to import expenses on a daily basis and map each expense to your existing expense categories. Employees receive an email notification when new expenses are available. A reminder also appears in the Reminder portlet on the NetSuite Home page. Employees can click the link in the notification or reminder to see a list of their imported expenses. You can add imported expenses to a new expense report directly from the imported expenses list. You can also add imported expenses from an expense report transaction by clicking Imported Expenses and selecting the expenses you want to add.
Auto-Create Account Transactions from Bank Import
In this release, you can automate the process of creating and matching account transactions with imported bank data. Auto-create rules enable you to automatically create and match the following transactions:
■ Deposits and charges for general ledger bank accounts
■ Charges and refunds for general ledger credit card accounts
Consequently, you no longer need to manually enter an account transaction for every imported bank line that does not have a corresponding transaction in NetSuite. If you import bank lines with a recurring Payor/Payee or Memo, auto-create rules look for imported bank lines with the transaction type and Payor/Payee specified by the rule. If the imported bank line has no Payor/Payee, the rule looks for the Memo that was specified. You do not need to manually create an auto-create rule, because the system generates one provided that certain criteria are met. For details, see Generating Auto-Create Rules.
Manage Duplicates on the Match Bank Data Page
In NetSuite 2020.1, imported bank lines flagged as duplicates were automatically excluded from the matching process and were displayed on the Import Details page. On the Import Details page, you could clear the Duplicate box next to an imported bank line to include it in the matching process. Now, you can manage duplicates directly from the Match Bank Data page. NetSuite automatically stores imported bank lines flagged as duplicates in the Excluded subtab. If the system misidentifies an imported bank line as a duplicate, you can include it in the matching process by clicking Restore. See the help topic Restoring Excluded Bank Data.
NetSuite 2020.2 introduces a new Supply Planning tool that can help supply planners determine how to best establish criteria to fulfill Demand Plan requirements. Supply planning takes sales order details to generate dependent demand for work order components. The tool enables you to balance supply and demand to achieve your organization’s financial and service objectives.
NetSuite 2020.2 Supply Planning is built on several processes and steps.
The NetSuite Supply Planning process starts when one transaction, or a combination of transactions (Purchase Order, Transfer Order, or Work Order), are created or initiated. The Item Demand Plan records the expected future demand for an item based on previous or projected demand, and inventory supply is matched to demand sources. All this information is stored in the Planning Repository. To learn more, see Supply Planning.
NetSuite 2020.2 Supply Planning offers the following functionality:
■ The Planning Repository - To learn more, see Planning Repository.
■ Supply Plan Definition - To learn more, see Supply Plan Definition.
■ The Planning Engine - After the Supply Plan is run, the Planning Engine generates planning messages, planned orders, engine supply, engine demand, and pegging information. After the planning engine completes its build, the information appears in the Supply Planning Workbench.
■ Supply Planning Workbench - To learn more, see Supply Planning Workbench.
■ Implement and Approve Orders - After orders are firmed, released, and changed, you can then implement the planned orders and approve the change orders.
Earliest Sales Order Availability Based on Allocations
NetSuite 2020.2 provides Earliest Sales Order Availability based on allocations dates. This enables customer service representatives to provide more accurate, realistic delivery quotes. NetSuite supply allocation methods produce the earliest available date. In the Sales Order, Items subtab, the Supply Required by Date column displays a new Earliest Availability link.
Clicking this link opens the Earliest Availability page to display the following order line attributes:
■ Supply Required by Date
■ Allocation Strategy
■ Computed Available Date
These attributes are editable in the Earliest Availability page. After you close the Earliest Availability window, the computed earliest available date replaces the Supply Required by Date on the sales order. All updates to attributes on the Earliest Availability window are reflected on the order line.
Billing Account Flexibility with Draft Subscriptions
You can now create subscriptions without creating or specifying a billing account for the subscription. You can add invoice details later in your business process. You also can change the billing account until you activate the subscription or set its status to Pending Activation. This feature enables you select a different billing account instead of recreating a subscription when changes are required.
Use the Invoice Groups feature to combine invoices for your customers. Combine invoices into groups based on characteristics the invoices share. A customer can have multiple invoice groups based on the different criteria for each group. An invoice group is not a transaction, but it functions similarly to an invoice. You can use an invoice group to complete the following tasks:
■ Set up custom numbering
■ Customize the Invoice Group form
■ Accept customer payments
Invoice groups work with SuiteFlow, they appear in searches and in reports, and they can appear on customer statements. Invoice groups do not post to the general ledger. Invoices within the invoice group post to the general ledger. After an invoice group is created, you can add or remove invoices from the group. Enable the Invoice Groups feature by going to Setup > Company > Enable Features. On the Transactions subtab, check the Invoice Groups box.
Classification Fields on Subscriptions and Subscription Lines
You can now define the Class, Department, and Location fields on the subscription record andsubscription line record. The Class, Department, and Location fields have default values that you canchange. Charges and revenue elements for the Class, Department, and Location fields are populated bydefault from the subscription line values.
Vendors, Purchasing, and Receiving
Vendor Prepayment Approvals
NetSuite 2020.2 includes the option to approve vendor prepayments. When you enable the Vendor Prepayment Approvals feature, the Vendor Prepayment page includes the new Approval Status and Next Approver fields. Authorized users can approve vendor prepayments assigned to them using a custom vendor bill approval workflow in SuiteFlow or using the new Approve Vendor Prepayments page found at Transactions > Payables > Approve Vendor Prepayments.
The NetSuite A/P Clerk is the only role that includes the Vendor Prepayment Approval permission by default. An administrator has to enable the permission for other roles. When enabled, you can also approve vendor prepayments with the Employee Center role. When vendor prepayments are waiting for your approval while using the Employee Center role, you receive notifications in the Reminders portlet.
Due Date on Vendor Bill Credits
Prior to NetSuite 2020.2, due dates on vendor bill credits had to be reviewed and calculated manually during the vendor payment process. NetSuite 2020.2 enables you to set a due date when you enter the vendor bill credit. This enables you to have visibility of all due date for bills and bill credits at time of payment. The new due date information is available in the Bill Credit and Bill Payment pages, as well as in saved searches, reports, and SuiteAnalytics workbooks.
Ability to Preview System Email Templates for Web Stores:
Ability to Hide the Add to Cart Button in Web Stores
If you use Personalized Catalog Views on SuiteCommerce or SuiteCommerce Advanced 2020.2 or later, the Add to Cart button in your web store can be hidden for one or more customer segments. To configure the button’s visibility, use the Website Visibility Level options available in Customer Segments Manager. There are two visibility options:
■ Display Fully - members of customer segments with this visibility level are able to see all items in the item segment and are able to add them to their shopping carts.
■ Disable Purchase - members of customer segments with this visibility level are able to see all items in the item segment but they cannot add them to their shopping carts.
A third visibility option, Hide Fully, is available only for the Unmapped Items item segment. This item segment contains all items that are not mapped to a customer segments. You can use the visibility options to define whether these items should be displayed to or hidden from all users.
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