Upaya Management Team

Marinka Rohlffs


Head of Services & Support, Upaya Washington, USA

Marinka Rohlffs has over 10 years of experience in the field of accounting, financial analysis and reporting. She has background in Data Analysis, Payables, Receivables, Team Management and Customer Service. Before joining Upaya, she worked with Netsuite for 3 years as Technical Support Architect.

Marinka's has built a strong team at Upaya with expertise in Finance that has been a critical factor in the success of Upaya's Clients.

She holds Bachelor of Science in Accounting from Philippine School of Business Administration.

Marinka has a daughter and son and her family loves to travel and love spending time outdoors.

Marinka from Upaya Solution
krishan arora from Upaya Solution

Krishan Arora


Head of Products & Support, Upaya Toronto, Canada

Krishan graduated from Guelph Humber University in Toronto, Canada in 2001 with a Bachelor's of Science degree in Internet Technology Management. He has accumulated over 12 years of consulting experience working with reputed IT companies, managing & overseeing project management, IT Consulting and the successful initiation, execution & delivery of software projects in a diverse range of technologies. Krishan is adept in all phases of project development, from concept through realization and able to translate business objectives into clear functional and technical requirements. Before joining Upaya, he spent over two years at NetSuite Canada Office and five years as SAP CRM/SD Consultant on various projects.

His unique ability to think strategically and creatively as well as from the management and/or consultant role, gives him a unique perspective that helps Upaya accelerate its business success.

Krishan has a son and loves to spend time with his family. He enjoys outdoor activities and doing anything with kids.

Kapil Agarwal


Cloud Solutions Architect, Upaya San Jose, USA

Kapil Agarwal has over 23 years of experience providing business and technology solutions with a focus on process development, reengineering and best practices. Since 2005, he has utilized his Enterprise and SMB applications skills to implement NetSuite to a wide array of companies in the software, manufacturing, distribution, education, healthcare and financial services industries. Before founding Upaya, he spent one year at NetSuite in Professional Services and five years at Oracle in various capacities as a Financial & Accounting Expert for Oracle Applications.

Kapil continues to lead a course specializing in data relationships and database design at DeAnza College (California). He is an ex-Manorite (St George's College, Mussorie, India) and holds an M.S. in Mathematics and Computer Science from Indian Institute of Technology (IIT) Delhi, India

Kapil enjoys biking and listening to music to relax.

Kapil Agarwal From Upaya Solution
Bhavna Agarwal from Upaya Solution

Bhavna Agarwal


Head of Sales & Marketing, Upaya San Jose, USA

Bhavna Agarwal has over 17 years of sales and marketing experience with small & mid size business. She brings with her invaluable experience of working with IT firms and financial institutions. She spearheads marketing and Sales efforts at Upaya-The Solution.

She has established the framework of sales and marketing structure at Upaya. Her strength has been her successful customer centric strategies and plans. Under her able guidance, Upaya has grown from 20 customers to 400+ customers in a span of 2 years. She has a Bachelors degree from Lady Irwin College, India and MBA from Cornell University.

Bhavna learns Kathak ( Indian classical dance form) and volunteers at various non-profit organizations in her spare time.

David Sun


Head of Enterprise Performance Management (EPM) Services

David Sun is Upaya's New Head of Enterprise Performance Management (EPM) Services. David Sun will work with our clients for successful deployment of their budgeting and planning tools with focus on Oracle’s Planning & Budgeting and Adaptive Insights.
David brings 20+ years of experience in deploying and supporting enterprise software for accounting and finance, including Oracle and NetSuite ERP, Adaptive Insights and Oracle Planning and Budgeting Cloud. David has been a successful team-builder at several start-ups and established companies, and most recently he built and managed an EPM practice at Oracle that is serving hundreds of customers.
David truly enjoys getting to know his customers and seeing how software solutions greatly benefit their businesses. Aside from extensive experience working for Fortune 500 corporations such as Cisco, GE, IBM and Oracle, David also helped many small and medium-size businesses to implement cloud-based ERP and EPM solutions.
In his leisure time, David enjoys spending time with family, involving in non-profit organization activities and traveling around the world.

David Sun from Upaya Solution
Osric Dixon from Upaya Solution

Osric Dixon


Head of Program Management Office(PMO)

Osric Dixon has over 25 years of experience effectively transforming businesses leveraging people, processes and information technology to scale companies. Osric is responsible for Upaya's overall project management function, providing leadership, integration and management of PMO processes and functions to improve the consistency and efficiency of Upaya's project delivery.
Osric is developing and leading the project/program management office (PMO): The PMO is a ‘Centre of Excellence’ that helps achieve better quality, consistency and oversight of projects by developing and maintaining project management methodologies, standards and tools. And establishing the organization’s approach to the full life cycle of projects: This includes everything from project planning, initiation, resourcing and execution to monitoring, control and completion.
Osric has completed Masters of Science Administration course work from Saint Michael's College Winooski Vermont, a B.S. Mechanical Engineering from Tennessee State University and a MBA from University of Southern California Marshall School of Business.

Osric enjoys golfing and working on large scale complex humanitarian fund raising activities.